Latte Love Co. Return & Exchange Policy
We are happy to process changes and refund within 30 days of purchase date if you are not satisfied with your purchase! To qualify for an exchange or return your items must meet the following conditions:
Damaged or defective merchandise - no restrictions. Please contact us within 30 days of the order date and we will ship you out a replacement at no cost to you or process a refund for the full value of the product and any associated shipping cost.
Changed your mind? Please contact us within 30 days of the order date and we will accept the item back provided that the packaging and/or hangtags have not been removed. Although we do understand that sometimes you may change your mind please remember that, under these circumstances, the freight charges (initial shipment and the return) will be the responsibility of the customer.
Email must be provided: - Please remember that an email address must accompany any online purchase so that we can communicate with you. Rest assured that Lotte Love Co does not sell or distribute you email information.